ConnectWorks News & Projects

Breaking news: Responding to the Heartbleed security breach

A set of positive steps to rebuild your online security

Our apologies for posting this page at Easter and for taking a moment with our alert about the ten day old Heartbleed security problem affecting the web’s security infrastructure, but we do now have a suitable site checking tool and an approach that will allow us to take you through the process of rebuilding your security online with unique passwords per account and setting up connection to your mobile phone for verification where appropriate.

The Heartbleed computer code failure matters because it breached the defences of web servers providing secure password transactions where the padlock icon should have meant that your passwords and data were safe. For the past two years it has been technically possible for criminals to connect to the servers and farm complete passwords held in memory on the system. Nobody knows how many passwords have been taken or when they may be used for criminal purposes, if ever. So, while this is not a moment for a collective panic about the web, it is the moment to set new, unique passwords when and where we can be sure it’s safe to do so and to use our phones as a second line of defence for critical accounts.

We want as many people as possible to take these steps, so we are offering Heartbleed support for free for existing subscribers to our ‘On the Wing‘ telephone support network and £75 + VAT for those who want a one-off telephone support session including help with 2-step Verification to get them going with the process of rebuilding their online security. We know that each of you will have different needs, levels of confidence and technical skills, but we are sure we can start the process for you in less than an hour. Our ‘On the Wing’ subscribers as usual can fire follow up questions at will and for non-subscribers we can set up supplementary sessions and even complete implementation services charged per half day at £300 + VAT.

Choose your next step:

  • Book a session by ringing Simon Rae-Scott on +44 (0)7956 888 757
  • Subscribe now to ‘On the Wing‘ for £49.99 per year
  • Purchase a one-off 2-Step Verification support session for £75 + VAT.

We can help you make your online security more manageable.

Happy Easter 2014, Simon Rae-Scott.

ConnectWorks specialises in custom arts and information web projects for corporate and public sector clients and affordable modular solutions to assist new businesses in setting up a web presence and adding e-commerce. It also provides consultancy and workshops on web matters and emerging technologies, including eBook publications.

ConnectWorks runs ‘On the Wing’, a telephone support service for individual clients that focuses on helping professionals do more with mobile devices, cloud based services and integration with existing laptops and desktops.

On the Wing Project

‘On the Wing’ is a personal networking project driven by Simon Rae-Scott, ConnectWorks’ Managing Director, to provide a direct point of contact for individual clients. The model for this subscription telephone support service is deliberately simple so we can explore where it can take us.

It’s priced just under £50 per year at £49.99 including VAT and there are just three key elements:

  • Support calls that can resolve an issue in five minutes are free*
  • A support call that takes longer than five minutes consumes the reserve and temporarily suspends the subscription
  • Payment of a £45 recharge fee reinstates the subscription.

Subscribe now for £49.99**
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Why Subscribe or Recommend Now?

  • If you own an iPhone or iPad, subscribing will help justify it as a professional purchase
  • To help grow this personal network, you can claim a free recharge for each new subscriber you refer
  • If you’re iOS/ICT professional, but would rather we handled your clients’ questions, please call Simon on 07956 888 757 to arrange a £10 Finder’s Fee per subscriber you help to join our list.

Read more about Simon’s thoughts on why he has introduced the ‘On the Wing’ network and how he sees it developing.

*Five minute calls can be made as often as you like subject to common sense, reasonable hours and what will emerge as a ‘Fair Use’ policy for the group as the network service beds in.

**e-Commerce processing is provided through the ConnectWorks Ltd. Paypal account mediated by an shopping cart. At the shopping cart stage you will be asked to confirm your country and postcode so that the VAT can be calculated correctly.